Privacy Policy
1. Who We Are
ByteSmith ("we," "us," "our") designs and implements sales infrastructure for B2B agencies and consulting firms. This policy explains what personal information we collect through bytesmithhq.com, how we use it, and your rights regarding it.
2. Information We Collect
We collect information in the following ways:
- Information you provide directly: when you book a discovery call, email us, or otherwise contact us, we collect your name, email address, company name, and any other information you choose to share.
- Information collected automatically: basic technical data such as browser type, device type, and pages visited, typically through analytics tools if enabled.
- Client data during service delivery: if you engage ByteSmith's services, we may access CRM, email, or calendar data within your own accounts as needed to build and support your sales infrastructure. This is governed separately by our Terms of Service and any specific data-processing agreement.
3. How We Use Information
- To respond to inquiries and schedule discovery calls
- To deliver, maintain, and support services for engaged clients
- To improve our website and communications
- To comply with legal obligations
We do not sell personal information to third parties.
4. Third-Party Services
Our website uses the following third-party services, which may process limited data on our behalf:
- Calendly — for scheduling discovery calls
- Google Fonts — for web typography
Each provider has its own privacy policy governing how it handles data; we encourage you to review them directly.
5. Data Retention
We retain personal information only as long as necessary for the purposes described in this policy, or as required by law or active client agreements.
6. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal information, and to object to certain processing. UK and EU residents have rights under GDPR; Canadian residents have rights under PIPEDA; other jurisdictions may have their own applicable laws. To exercise any of these rights, contact us using the details below.
7. Data Security
We take reasonable technical and organizational measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. International Transfers
As we work with clients across the US, Canada, UK, Australia, and EU, information may be processed or stored in a country other than your own. Where required, we take steps to ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Our services are intended for business use and are not directed at individuals under 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
11. Contact
Questions about this Privacy Policy or requests regarding your personal information can be sent to [email protected].